SoleCheck Support

SoleCheck.ai is a product operated by ADK Intelligence LLC. For anything below, email support@adkintelligence.com and include your result link if you have one — it helps us find the issue quickly.

Payment & Deep Dive

  • Questions about checkout or a payment that didn't complete
  • You paid $3.99 but the Deep Dive hasn't unlocked
  • Refund or billing enquiries

Email support@adkintelligence.com

Photo analysis

  • A photo won't upload, or is rejected as unsupported or too large
  • Analysis fails, stalls, or returns an unexpected result

Email support@adkintelligence.com

Reports

  • Preview Report doesn't open
  • Download Report doesn't save or looks wrong

Email support@adkintelligence.com

Sharing

  • Share Result isn't working
  • 9:16 or 1:1 Share Card export problems
  • QR code or challenge link doesn't open the right page

Email support@adkintelligence.com

Privacy

  • Questions about how your photo and result data are handled
  • Requests to delete a result

Email support@adkintelligence.com

General support

  • Anything else about SoleCheck.ai

Email support@adkintelligence.com

We read every message sent to support@adkintelligence.com and reply as quickly as we can. SoleCheck results are AI-generated and for entertainment only.